Industrial internet connectivity fit for champions

Industrial internet connectivity fit for champions

99.9% uptime
4 sites connected and managed
8-hour fix time SLA

As leaders in the waste management industry for over five decades, our customer wanted to keep growing. They were taking on new offices while also hoping to centralise their telephone system and servers at their main office. All while ensuring constant uptime to stay connected with their fleet.

The challenge

The issue was how to simultaneously expand and streamline. With zero downtime. No problem, we said.

The solution

Seamless industrial internet connectivity. Nothing less.

For their two larger offices we installed Fibre Ethernet leased lines with automatic 4G failover, ensuring uninterrupted connectivity. The Fibre Ethernet gives them 99.9% uptime, backed by a managed router and an 8-hour fix time SLA.

In their smaller sites we used standard fibre broadband. We split data and voice traffic and linked all sites back to their head office via VPN.

We expertly managed each connection with site visits, router installations, and telephone system reconfigurations. And we collaborated closely with our customer’s IT company for a smooth setup, including VPNs for data traffic.

The result

With our industrial internet connectivity our customer smoothly transitioned from broadband to Fibre Ethernet, gaining the essential bandwidth for their larger offices. And peace of mind thanks to faster service fixes and automated backup. With their newly centralised telephone system, collaboration and call transfers between offices are seamless.

They also enjoyed reduced downtime, and cost-savings on their telephone systems.

And they couldn’t have done it without our extensive understanding of their system’s limitations and integration challenges.

Our industrial internet connectivity has paved the way for their growth, enabling them to confidently expand their staff and customer base.

“Peak Telecom made sure when our business expanded to 4 sites and over 120 employees, we had a reliable high-speed internet service. They managed the whole process, including the fibre installation and the network set-up. This has allowed us to run cloud computing and our telephone system across all sites. They continue to monitor and provide disaster recovery. We can highly recommend them to any business.”

PN, Director

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