Before you make a complaint
If you aren’t happy then we want to hear about it. The fastest way to resolve an issue is to get in touch and let us know the problem.
Still unhappy?
If you are still unhappy, then please complete this Complaints form or email complaints@peaktelecom.co.uk. This will escalate your issue immediately.
If you remain unhappy with our internal procedures, then you can escalate your complaint to our independent ombudsman who provide a free and impartial service.
